Delivery Policy

Last updated: 2026-09-08

1. What you receive

You receive an account in the web app you bought, with the modules you paid for unlocked. Orandi runs in any modern browser at altorismarketing.com/orandi — on a phone, tablet, laptop or desktop. It can be installed to your home screen like an app, and once a session has loaded it works offline. There is no download to install from a store, no disc, no shipment, no physical product of any kind.

Printable material (PDFs), where a product includes it, is downloaded from inside the app.

2. When it arrives

• Immediately. As soon as Stripe confirms the payment, we create the account with the email address you entered at checkout and unlock what you bought. You are taken to a page with your access link on it, so you can start even if email is slow.
• By email, within minutes. We also send an access email with a sign-in link to that same address.
• Add-ons and optional offers accepted at checkout, or on the offer pages shown right after your purchase, unlock in the same account instantly — no second account, no second sign-in.
• Slower payment methods. A few payment methods are confirmed by a bank rather than instantly. If you use one of those, delivery happens as soon as the payment is confirmed, and the access email goes out at that moment.

3. How signing in works

There is no password. You enter your email address and we send you a sign-in link. The link is single-use and expires shortly after it is sent; if it expires, ask for another one — you can do that as many times as you need, at no cost. Use the same email address you used at checkout, because that is where your purchase lives.

4. If the email does not arrive

1. Check your spam, promotions and junk folders, and search for "Orandi" and for "altorismarketing.com".
2. Go to altorismarketing.com/orandi, choose to sign in, and enter your purchase email — a new link is sent right away.
3. Still nothing after 24 hours? Email support@altorismarketing.com or call +1 (929) 650-5944 (Mon–Fri, 9am–6pm ET). Tell us the email address you used and roughly when you bought. We will restore your access ourselves and confirm when it is done.

Your access does not depend on that email surviving. It lives in your account, and we can always send it again.

5. Wrong email address at checkout

It happens. Write to support@altorismarketing.com from the address you want to use, tell us the name on the card, the approximate date and the amount, and we will verify the purchase with our payment records and move your access to the correct address.

6. What you need

An internet connection, an email address you can read, and a current version of any major browser (Chrome, Safari, Firefox or Edge) on a device from roughly the last five years. Sessions are text-based today, so you only need a screen; if we add spoken narration later, playing it will need sound, and headphones will be pleasant but not required. No other hardware or software is needed.

7. How long your access lasts

Within that period we host the app, keep it running and keep improving it, at no extra cost to you. There is no renewal, no second payment and no expiry date on what you bought.

8. Returns

There is nothing physical to send back. If a product is not what you expected, you ask for a refund instead: 14 days, no questions asked, in full, to the original payment method. The details are in the Refund & Cancellation Policy.

9. Contact

support@altorismarketing.com · +1 (929) 650-5944 · Mon–Fri, 9am–6pm ET · altorismarketing.com/contactus
Altoris Enterprises Inc, 30 N Gould St, Ste N, Sheridan, WY 82801, United States.